Bharti Airtel Unveils Partnership with Microsoft to Enable Integrated Calls on Teams

Technology

Through Airtel IQ for Microsoft Teams, businesses will soon gain enhanced flexibility in reaching customers nationwide via fixed internet connections, as announced by the company on Saturday

Bharti Airtel announced on Saturday its partnership with Microsoft to offer Indian companies calling services through Microsoft Teams using Airtel IQ. Airtel IQ for Microsoft Teams presents a plug-and-play solution that can be effortlessly set up with minimal provisioning and management, requiring no additional hardware. This integration empowers companies to make and receive calls to external users directly within the Teams platform, streamlining communication and collaboration in the workflow, as stated in the company’s release.

With Airtel IQ for Microsoft Teams, companies will soon have the added flexibility of connecting with customers across the country via fixed internet connections.

Abhishek Biswal, Business Head of Airtel IQ, expressed, “Airtel’s traditional strength of connectivity combined with Microsoft’s technology will result in reliability, cost savings, ease of management, and, most importantly, scalability for all customers, ensuring that going forward they can focus solely on productivity.”

The integrated calling feature on Teams Phone through Airtel IQ is expected to address critical challenges that organizations face when managing multiple platforms for IP telephony and collaborations, offering enhanced control and security.

Shruti Bhatia, Country Head of Modern Work & Surface, India & South Asia at Microsoft, commented, “We are thrilled to partner with Airtel and introduce an innovative solution that will enable India’s workforce to unlock a new level of productivity, collaboration, and efficiency, transforming the future of work in the country.”

At the 7th Edition of the Indian Mobile Congress (IMC) 2023 on Friday, Airtel showcased various applications related to its 5G service and demonstrated practical use cases.

Sunil Bharti Mittal, Chairman of Bharti Enterprises and founder of Bharti Airtel, announced on Friday that Airtel’s satcom venture, OneWeb, will be ready to offer services across India starting in November. The OneWeb constellation, a network of satellites, will provide high-speed, low-latency internet to India and beyond. Bharti Airtel, the largest shareholder in OneWeb, will provide satellite communication services to India. Mittal attributed this achievement to the successful collaboration with ISRO (Indian Space Research Organisation), saying, “With your intervention, we were able to get two rockets GSLV Mk 3 from ISRO to launch 72 satellites last year.”

Mittal anticipates a new era of connectivity, emphasizing that anyone, regardless of their location, can be connected through the satellite ground station in Mehsana, Gujarat, starting next month.

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