Survey Reveals Optimism Among Indian Workforce Regarding AI’s Potential to Boost Productivity

Technology

The report emphasizes the restlessness within the Indian workforce, with 42% of employees expressing a likelihood of changing jobs in the coming year, driven by the anticipation of improved remuneration

A recent survey conducted by PwC, titled ‘India Workforce Hopes and Fears Survey 2023,’ suggests that India has the potential to lead in the integration of AI technology into business operations. The report indicates that this could be achieved through the adoption of the right upskilling approach by the industry.

According to the survey, 51% of Indian respondents are optimistic that AI will enhance their productivity at work, surpassing the global average of 31%. This positive outlook is contingent upon organizations providing opportunities for upskilling. Anumeha Singh, Partner at PwC India, commented, “Amidst the rising uncertainty and seismic impact of AI, the workforce is demanding more from their employers on all counts. To thrive, organizations and leaders will need to make some tough choices while blending adaptability with innovative workforce structures and career pathways, for an ever-evolving landscape.”

The survey also reveals that 62% of Indian employees anticipate significant changes in the skills required for their jobs over the next five years, with 69% being aware of how these requirements will evolve. Indian respondents are approximately 15% more confident than their global counterparts in their belief that their employers will provide them with the necessary tools and opportunities for skill development.

The report underscores the restlessness within the Indian workforce, with 42% expressing a likelihood of changing jobs in the next year, driven by expectations of improved pay and promotions, compared to 26% globally. Additionally, 70% of Indian participants, as opposed to 35% globally, are willing to proactively seek a raise, promotion, or job change.

Key survey highlights include:

  1. Upskilling Awareness: 62% of Indian respondents acknowledge that the skills required for their jobs will change significantly in the next five years, compared to 36% globally. Additionally, 69% are aware of how these requirements will evolve. Urgency for upskilling is reflected in the fact that 53% of Indian employees cite new skill development as a reason for taking on secondary employment, compared to 36% globally.
  2. AI Optimism: While 24% of Indian respondents believe AI could negatively impact the nature of their work (10% higher than the global average), 21% believe AI might take over their jobs, compared to 13% globally. However, the majority sentiment (expressed by 51% of respondents) is that AI will help increase productivity or efficiency at work, surpassing the global average of 31%.
  3. Career Aspirations: A significant 70% of Indian participants, in contrast to 35% globally, express a greater likelihood of seeking a raise, promotion, or job change.

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