Vonage inaugurates its Research and Development Centre of Excellence in India, demonstrating its commitment to fostering innovation and driving technological advancements

Technology
courtesy by Express Computer

Vonage Launches Research and Development Centre of Excellence in India, Reinforcing Commitment to Innovation and Technological Advancements

Vonage has recently announced the establishment of a Research and Development (R&D) Centre of Excellence in India, reinforcing its commitment to driving innovation. The center, located in Bengaluru, the heart of India’s high-tech industry, will focus on developing new features and solutions for Vonage’s portfolio of business communications solutions. Led by Manjunath Lakshminarayanan, Vonage Vice President of Engineering and India CoE Lead, the hub will support Vonage’s expansion efforts and enhance its presence in the Asia Pacific region.

Manjunath Lakshminarayanan states, “Through this new center and significant talent acquisition, Vonage will gain valuable technological expertise to enhance the programmable, flexible, and intelligent capabilities of our Vonage Communications Platform and extensive range of APIs. The establishment of this center underscores our dedication to driving innovation that revolutionizes business operations and customer engagement.”

Savinay Berry, Vonage Executive Vice President of Product and Engineering, adds, “In an era where customers demand fast and dynamic engagement, Vonage is committed to meeting current needs while anticipating future requirements. We are thrilled to have launched this Centre of Excellence in India’s IT capital. Our new talent acquisition in Bengaluru will enable Vonage to continue delivering solutions that empower customers in India and worldwide to create innovative and meaningful experiences.” engagement across any channel – in service of our product vision, “turning notifications into conversations wherever you are, enabled by the world’s largest immersive engagement platform.”

Vonage leverages the Vonage Communications Platform (VCP) to develop and offer cloud APIs that enable Communications Platform as a Service (CPaaS). These APIs cater to messaging, conversational commerce, voice, AI, and video services. By utilizing VCP, developers can seamlessly integrate advanced capabilities into their applications, workflows, and systems without the need for complex back-end infrastructure or interfaces. VCP is fully programmable and encompasses Vonage’s Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) applications. These applications empower companies to revolutionize their communication and operational processes, whether from traditional office settings or remote locations. This flexibility enables organizations to enhance performance and elevate customer engagement. Around the world, VCP serves more than 120,000 business customers, has a global community of more than one million registered developers and a highly scaled platform. Vonage continues to invest in R&D in key global hubs for digital talent such as Tel Aviv, Wroclaw, London and San Francisco, as well as Bengaluru. Vonage, as an employer, has been an advocate of hybrid and remote work long before the pandemic. Recognizing the evolving work landscape, Vonage provides opportunities for partial to fully remote positions, as well as other flexible work arrangements

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